Privacy Policy

Introduction

Inspired Education & Training Computer Software FZCO (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your information when you visit our website and use our services (collectively, the “Services”).

We are the data controller responsible for your personal data. By using our Services or providing your personal data, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies, please discontinue using our Services.

Personal Information We Collect

Information You Provide to Us

We only collect personal information that you choose to share with us, such as when:

• Creating a user account (username, email address)
• Providing payment information for subscriptions or purchases
• Contacting our support team

For subscriptions, we collect:

• First name, last name
• Billing address
• Phone number
• Payment details (processed securely by ThriveCart)

Information We Collect Automatically

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, ensure security, and deliver relevant advertising. You can control cookie settings through your browser preferences.

Log Files: We collect standard log information including IP addresses, browser types, internet service providers, referring/exit pages, and date/time stamps.

Device Information: We collect information about devices you use with our Services, including device type, operating system, and browser version.

Analytics Data

We use Google Analytics services to understand how users interact with our platform and improve our services. These analytics collect non-personally identifiable information about how you use our website, such as pages visited, time spent on site, and interaction with features.

How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our Services
• To authenticate your account and ensure security
• To process transactions and manage subscriptions
• To communicate with you about our products and services
• To send administrative information and support responses
• To personalize your experience and deliver relevant content
• To detect, prevent, and address technical issues
• To analyze usage patterns and enhance our platform
• To display relevant advertising, including interest-based ads

Communications

Marketing: We may send you emails about our products and services, special offers, or other information that might interest you. You can opt out of these communications at any time.

Service Announcements: We occasionally send service-related announcements when necessary, such as for service interruptions or major updates.

Account Notifications: We may notify you about activity related to your account or content. You can manage these notifications in your account settings.

SMS Notifications

Inspired Publishing, operated by Inspired Education & Training Computer Software FZCO, may send SMS notifications to customers who have expressly opted in to receive text messages relating to workshops, webinars, live sessions, and other scheduled events.

Messages may include registration confirmations, event dates and times, session reminders, schedule updates, and joining instructions. Message frequency varies depending on the events or programs for which you have registered. Message and data rates may apply.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us through the contact information provided on our website.

Webinar Registration Consent

By registering for our webinars, you consent to the collection and use of your personal data, as outlined in this Privacy Policy. We’ll use your information to send you updates about the webinar, marketing communications, and future updates related to Inspired Education & Training Computer Software FZCO services. You can withdraw your consent at any time by following the instructions in the communication or contacting us directly.

Account Deletion

You may request deletion of your account through your account settings. Your account will be deleted within a 30-day period.

When your account is deleted, we remove your personal information.

For legal compliance and legitimate business purposes, we retain certain data for extended periods as required by law.

How We Share Your Information

We may share your information with:

Service Providers

We work with a limited set of third-party vendors that perform services on our behalf:

• ThriveCart for payment processing
• Google for analytics and advertising services

We only share information with these service providers as necessary to deliver our Services and in accordance with our contractual agreements with them.

Business Transfers

If we sell our business or our company assets are acquired, user data may be among the transferred assets.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations
• Enforce our Terms of Service
• Protect our rights, property, or safety

Advertising Partners

We may share non-personally identifiable information with advertising partners to deliver relevant advertisements. We implement appropriate safeguards to protect your privacy in these exchanges.

Security of Your Information

We implement technical and organizational measures to protect your personal data:

• Transport Layer Security (TLS) encryption for data transmission
• Secure payment processing (we never have direct access to your credit card information)
• Restricted access to personal information
• Regular security reviews and updates

While we take reasonable measures to protect your data, no method of electronic transmission or storage is 100% secure.

Third-Party Services

Limited Service Integration

Our platform integrates only three third-party services:

• Google services for analytics and functionality
• ThriveCart for secure payment processing

When using these features, certain data may be processed according to our agreements with these providers. We limit data sharing to only what is necessary to provide the functionality you expect.

Google Services

We use Google analytics services to understand how users interact with our platform. These services collect pseudonymous data about site usage to help us improve performance and user experience. For more information on Google’s data practices, please refer to Google’s Privacy Policy.

ThriveCart Payment Processing

For transactions and subscriptions, we use ThriveCart as our payment processor. When making payments, your financial information is provided directly to ThriveCart and we do not have access to your complete payment card details. ThriveCart maintains its own privacy policy which governs how your payment information is handled.

International Data Transfers

Given that the internet is a global environment, using our Services may involve the transmission of data internationally. We take appropriate safeguards to ensure your data receives adequate protection when transferred internationally.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For All Users

• Access and review your personal information
• Update or correct inaccurate information
• Opt out of marketing communications

For EU/UK Residents

• Request deletion of your personal data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Lodge a complaint with a supervisory authority

For California Residents

• Request disclosure of personal information we collect and share
• Request deletion of your personal information
• Non-discrimination for exercising your rights

Age Restriction

Our Services are not intended for individuals under 18. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@inspiredpublishing.com.